The Sarah Waddington Solicitors Team - Meet The Team

With over 20 years’ experience in many aspects of law and litigation

01920 481 499

Contact Us

Mill Studio, Crane Mead, Ware

Hertfordshire SG12 9PY

Sarah Waddington

Principal Solicitor (Director)

SRA Number 328577

Legal Qualification: Solicitor.

Year of Admission: 2004

Expertise: Civil Litigation, Timeshare cases, Employment Law, Taxi Licensing matters, Criminal Law including advising suspects at the police station.

Professional Memberships: The Law Society.

About me: I am the Principal Solicitor and Director at the firm. I am also the COLP and COFA and the Solicitor responsible for dealing with Complaints. I am very passionate about the law and also in helping all clients. I train and over see all staff members and am also the firms Mental Health Officer. I am also on the Board of Directors for Deptherapy a UK charity assisting seriously injured serving personnel and veterans of British Armed Forces.

John Hurley

Solicitor

SRA Number 148930

Legal Qualification: Solicitor.

Year of Admission: 1991

Expertise: Civil Litigation, Timeshare cases, Personal Injury, Road Traffic Accidents, Flight Delays.

Professional Memberships: The Law Society.

About me: I have nearly 40 years’ experience in civil litigation; specialising for the last 4 years in Timeshare cases. Working alongside my dedicated Assistants, Katya Burns and Eleanor Gregory, we focus on timeshare matters involving Club La Costa., as well as pursuing claims for compensation against the banks that funded the timeshare sales. I assist Sarah Waddington with the training of trainee Solicitors and also mentor other members of staff, sharing my extensive legal knowledge and experience.

James Dorgan

Consultant Solicitor for Sarah Waddington Legal Espana S.L.

Legal Qualification: Solicitor.

Year of Admission: 2008

Expertise: Spanish Law including Conveyancing, Real Estate, Urban Law, Bank Law, Inheritance Law and Taxes. Bilingual in English and Spanish.

Professional Memberships: The Law Society of Cordoba, Spain.

About me: I work with Sarah Waddington Legal Espana S.L in Spain Consulting on legal matters in Spain. Over the past 10 years I have gained experience in several areas or law, specialising more recently in Conveyancing and Real Estate Law.

Jane Southall (née Herman)

Employment Law Specialist & Legal Adviser

Professional Qualifications:Called to the Bar 2009
Grays Inn

Academic Qualifications: LLB (Hons) Law 2001

About me: Jane has considerable experience advising clients on the full range of employment matters.

Having commenced her experience in the voluntary sector, over the last 20 years, Jane has amassed considerable expertise advising clients on the full range of employment matters. She regularly appears at Employment Tribunals throughout the United Kingdom, advising both claimant and respondent clients on HR and Employment Tribunal matters, particularly discrimination claims, whistle blowing and redundancies and transfers of undertakings.

She also has significant experience advising on complex disciplinary and grievance matters, negotiating and drafting contracts of employment and handling large commercial contractors. Her experience has led her to deal with both contentious and complex TUPE matters. These include a transfer or takeover of businesses, outsourcing and service provision changes. She also advises on the drafting of restrictive covenants, employee representation and trade union issues. More recently Jane has worked on multi-claimant cases against a large household name, resulting in success for all the claimants. She is an accomplished litigator and a robust employment law adviser.

Lisa Taaffe

Legal Executive

Legal Qualification: Legal Executive.

Year of Admission: 2008

Expertise: Civil Litigation, Personal Injury, Road Traffic Accidents, Flight Delays and Accidents Abroad.

Professional Memberships: Chartered Legal Executive FCILEx.

About me: I have extensive knowledge in civil litigation; specialising in road traffic accidents, holiday sickness claims, flight delay matters and accidents abroad. I head up the Holiday Sickness Department and works above Trainee Solicitor Ornella Luccardi and Alfie Groom ensuring a seamless and efficient journey is experienced by all our clients.

Jonathan Sutton

English and Spanish Consultant Solicitor

SRA number 301779 & Málaga college of lawyers number 21UE

Legal Qualification: Solicitor

Year of Admission: 2003

Expertise: Personal injury, accident investigation, Inheritance and application of international law

Professional Memberships: The Law Society, The Law Society Private Client Section, Association of Personal Injury Lawyers

About me: I am a consultant Solicitor with a background in Personal injury work. I've gained an international reputation for advising on cases where there is a Spanish, UK or international element. This is very helpful to foreign law firms like Sarah Waddingtons as I have an understanding of procedures and the application of foreign law.

Christopher John Hill

Notary Public

Legal Qualification: LlB(Hons) Law

Qualified 1971 - Solicitor; 1985 - Notary Public

Expertise: Notary Public Services including Power of Attorney, Affidavit, Certified copies of documents, Apostille

Professional Memberships: The Notary Society

Andrew McLauchlan

Compliance Director

About Us: I am a law firm regulatory compliance specialist with significant experience of SRA and CLC regulated practices. I have worked in risk and compliance roles in the legal services sector for more than 20 years. Throughout my career I have worked in firm facing and advisory roles for the Law Society, the SRA and have significant in-house experience, primarily in a compliance management role with a national law firm. I assist not only with internal regulatory management but also provide outsourced regulatory compliance advice and support to other law firms.

Antony Booth

General Manager

Expertise: Business management, project management and marketing.

About Us: I currently assist with the managing of the office ensuring that projects are run efficiently and effectively. I also manage the IT, marketing and recruitment for the Firm.

Raymond Bach

Client Acquisitions Manager

Expertise: Team management, client care, sales.

About Us: I have a broad knowledge of the Timeshare industry, which allows me to empathise with clients and potential clients. As a former Special Investigations Officer with the Police, I am used to the types of fraud and scams that a lot of Timeshare owners have often faced and will normally be the first port of call for most of out Timeshare enquiries.

Robert Adam

Client Acquisitions Executive

Expertise: Team management, client care, sales

About Us: Having spent a number of years in Spain I have a good knowledge of the Timeshare industry, which allows me to empathise with clients and potential clients. I'm on hand to help all of our new enquirers with any issues they may have. I work closely with the legal team ensuring the best legal route to take to facilitate the best outcome.

Adam Warner

Accountant

About Us: Not only does Adam ensure our accounts are always running smoothly, but he also assists our legal team in ensuring that our clients receive all of the compensation they deserve, along with the best financial advice on an individual basis.

Tina Lethbridge

Accounts Manager

Expertise: Bookkeeping and Accounts

About Us: I Assist with all the accounts related tasks for Sarah Waddington Solicitors and will be the main contact for all clients and suppliers or products and services.

Eleanor Gregory

Legal Assistant

Skills & Qualifications: Telephone Customer Services Certification.

Expertise: Client care and administration relating to Timeshare matters.

About Us: I am a Legal Assistant within the timeshare department. I assist the Solicitors with their cases and am on hand to provide clients with updates.

Sarah Honeybul

Admin Assistant

Skills & Qualifications: Legal Secretary level 3, Executive Admin & PA level 3 Telephone Customer Services Certification, GDPR in the work place, Complaints Handling, How to handle criticism at work, Improve Your Assertiveness, Hourly Planning and Habits, Time & Priority Management, Effective Decision Making, Rescuing Difficult Customers, Wills & Probate, Commitment to Consistency, Fire Marshall.

Expertise: Client care and administration relating to holiday sickness and personal injury.

About Us: I’m part of the Personal Injury team who look after Holiday, personal injury and road traffic accident Claims. My main responsibility is administration and client care. I also assist Fee Earners within the department with jobs such as typing, reviewing and collating documents.

Katya Burns

Administration Assistant

Skills & Qualifications: Legal Secretary level 3, Executive Admin & PA level 3 Telephone Customer Services Certification, PA Telephone Skills, GDPR in the work place, Complaints Handling, How to handle criticism at work, Improve Your Assertiveness, Working with aggressive people, Hourly Planning and Habits, Time & Priority Management, Manage your Workload, Effective Decision Making, Communication Barriers in the work place, Boost your confidence, Speed Reading, Rescuing Difficult Customers, Wills & Probate, Commitment to Consistency, Fire Marshall, Equality, Diversity & Discrimination Awareness, Minute Taking.

Expertise: Bilingual English and Spanish, Client care and administration relating to legal matters.

About Us: I assist John Hurley a Solicitor at Sarah Waddington Solicitors and Sarah Waddington Legal Espana. I’m the first point of contact for incoming calls to Sarah Waddington Solicitors and Sarah Waddington Legal Espana S.L. I assist with the acquisition and administrative duties for new clients. I help complete the initial stages of administration on your case files prior to handing the file over to your designated Solicitor.

Tara O'Sullivan

Administration Assistant

Skills & Qualifications: Executive Secretarial, Admin & PA Diploma level 3, GDPR in the work place, Time & Priority Management, Wills & Probate, Consumer Rights Awareness certificate.

Expertise: Bilingual English and Spanish, Client care and administration relating to legal matters.

About Us: I assist Sarah Waddington the Principal Solicitor at Sarah Waddington Solicitors and Sarah Waddington Legal Espana. I’m the first point of contact for incoming calls to Sarah Waddington Solicitors and Sarah Waddington Legal Espana S.L. I assist with the acquisition and administrative duties for new clients. I help complete the initial stages of administration on your case files prior to handing the file over to your designated Solicitor.

Mr B Davey

On behalf of my wife and myself, I would like to say a big thank you all at Sarah Waddington Solicitors who have helped us resolve our timeshare problem, you have put our minds at ease. I will not hesitate to recommend you should anybody who has a similar problem ask me in the future. Thanks again. Best Regards Mr B J Davey, Mrs J A Davey

Mr Terrence Webb

Former owner at Fortina Spa Resort, receiving over £14,000 in compensation. - "I was much relieved to be put in touch with you and I am just too impressed for words at the professionalism of the company."

P.A. Hobson

Thank you for your letter confirming the relinquishment of my timeshare. I was very pleased to receive it. I would like to thank you and your team for all your hard work, you made it very easy for me. All I had to do was be patient. So thank you very much and should anyone ask I will definitely recommend you.

Gary Semley

On a personal note today, after hearing the European Claim Centre (on the phone) call your company a 'scammer', today's conference came as further reassurance that we were absolutely with the right company. You may not realise it but your direct, and matter-of-fact 'bedside manner' left us in no doubt that we were under the care of very professional people (not that we should have needed any more reassurance).

Chris Roberton

Sarah gave excellent service and kept us informed in releasing us from Diamond Resorts points timeshare. Quite a relief to not have to pay those ever increasing maintenance fees. Thank you Sarah.

Mr and Mrs Andrews

When we got that final letter indicating that our membership with Diamond Resorts was now at an end it was such a relief. Financially it would have crippled us if we'd had to carry on paying the maintenance fees that were rising every year. When we took out our membership it was fine but everything went downhill after Diamond Resorts took over the business. It became a very expensive luxury which we could not afford and age and health became a problem. Diamond were very unhelpful when we tried to relinquish our membership and that was the reason why we turned to you for help. We would like to thank you for your help in this matter and we are more than happy with the representation and advice which you gave us.

Alan Clark

Sarah Waddington Solicitors has recently contested, and successfully won a flight compensation claim for me. I found them to be very friendly, helpful and extremely professional. The contact was minimal throughout with no hassle, and I was kept up to date with proceedings as things progressed. I received the full amount of compensation (although when I initially challenged the Airline myself they told me I wasn't entitled to anything!!) for which I am delighted. I would have no hesitation contacting Sarah Waddington again or recommending her to family, friends and colleagues.

Arman Mazlum

A first class service from an approachable yet highly professional practice. Dealt with my flight delay claim extremely swiftly and with minimal hassle. Much recommended.

Carol Walker

When the maintenance fees for our time share soared in price we decided to try and " get out of our contract" after much discussions we were told that it would be very difficult if not impossible eventually we were put in touch with Sarah and she said she could help. After many months of contact with the timeshare company Sarah was successful and our contract was cancelled. Sarah kept us informed every step of the way. So if you are looking to cancel your timeshare give Sarah a call I am sure she will give you excellent advice.

Colette Walton

When we were first told that Sarah Waddington Solicitors could terminate our contract with a points style timeshare company, we were concerned that it wasn't a legitimate claim, as we had been told by the timeshare company that it wasn't possible. However, Sarah Waddington's have managed to terminate our contract for us, for which we are very grateful. We were kept informed throughout the case, very politely and professionally. We would certainly recommend Sarah Waddington Solicitors to anyone who is having the same problems.

David Williams

I am very happy with the service and support Sarah has provide to me, in dealing with a complex case over the last 12 months. I would have no problems recommending Sarah to any of my friends. I have contacted other law firms in Leeds and found them pompous and arrogant, Sarah is not and works well those who have less or no legal knowledge. I would advise any new clients, Sarah is user friendly.

Paul Goodhall

Just received my cheque for over £600 for my Flight Delay claim which was handled by Sarah Waddington Solicitors. I had a flight delay with my family a few years ago and after coming across their website submitted my claim which was simple and stress free. They were able to get my compensation within a few months on a No Win No Fee basis, was well worth the wait and the fee and would highly recommend them to my friends and family which I have already done. The money will now go towards a much needed holiday for my family again and as much as the delay caused us to miss 3 hours of our holiday, to receive this money it goes a long way towards compensating us for the loss of the time and inconvenience. I now happily await the next 3 hour delay!!

Dr Pilkington

Thank you very much for your help on the Timeshare matter. I cannot tell you how relieved I am!

S Gerscher

It is indeed great news, my wife is highly delighted as there was the worry of anything had happened to me she would have struggled financially yo pay these fees. May I take this opportunity o thank you and your colleagues for making this possible.

Mr & Mrs Betchley

Thank you for all the work that you ad the team carried out for our Timeshare relinquishment.

Mrs & Mrs Laughton

Thanks to all the team at Sarah Waddington Solicitors for their expert assistance & work in bringing this Timeshare matter y a successful conclusion. I would recommend your Solicitors practice without reservation to others who may now have reached a stage in their life where circumstances are changing.

Mr & Mrs Allen

Many thank once again for all the work you have done to draw this Timeshare issue to a close. It is very much appreciated and a great relief.

Mr & Mrs Cumberauld

After seeking to free ourselves from the trauma of timeshare, pestered by organisations who wanted to “help”, but it felt like timeshare selling all over again! We then found the team at Sarah Waddington Solicitors. An incredible team that communicates frequently and they successfully steered us through to our relinquishment. What a result SWS has our deepest thanks.

Mr & Mrs Sides

Thank you so much for getting me out of my Timeshare contract and getting all my money back. Please accept my very sincere thanks for all your help and hard work on my behalf. I cannot begin to say how grateful I am.

Ms G Cope-Brown. 3/06/2019

“Thank you to the team at Sarah Waddington Solicitors for getting me out of my Timeshare. We were impressed with just how quick and easy it was”.

Ms Aerts, Berkshire. 13/6/2019

“I would like to thank Sarah Waddington Solicitors for dealing with my Holiday Sickness Claim on my behalf. I have now received the compensation that I was rightfully owed and I’m very grateful for all of their help”

Mr Rowley. 13/6/2019

“On behalf of Mrs Evans & I. We both thank you so very very much, for your determination & persistence in managing to resolve our claim against, Vuelling Airlines. Lisa, you have shown so much empathy & understanding to us both in this long fought battle & I hope your superiors appreciate that your a great asset to their firm!!!You have made to over 70s very happy & we shall recommend your firm to others, who have had similar unfortunate & stressful dealing with Airline Companies regarding similar flight cancellations. We shall now book another holiday but no flights with, Vuelling Airlines!!!'”.

Mr & Mrs Scullion, 14/6/2019

“Hello to all, just received the excellent news regarding our claim against Fuelling Airlines and would like to thank you for all your hard work and perseverance regards our claim excellent result”

Mrs Evans. 14/6/2019

I would like to thank everyone at Sarah Waddington especially John Hurley for Issuing proceedings and getting me out of the contract I had with Club la Costa. It's a relief to have that weight taken off me. I would recommend this business to anyone in my situation.

Ms Vail. 19/6/2019

Thank you for your call today letting us know we are out of our Timeshare, we are both so grateful for this piece of news. At this point, we are both looking forwards to finally thinking about 'living' again after the last four years or so of feeling like we'd completely wrecked the financial lives of our children as well as our own. Thanks to the persistence and sheer hard work of Sarah Waddington Solicitors it is now dawning on us that we can move on with our lives and we are eternally grateful to them for this.

Mr & Mrs Semley, Barnsley. 24/5/2019

Thank you to Sarah Waddingtons for their help terminating my timeshare contract- it is a great relief to have this finalised so that my daughter does not have to be bothered with it in the future

Ms Yellop. 29/7/2019

Thank you to Sarah Waddingtons for their help terminating my timeshare contract- it is a great relief to have this finalised so that my daughter does not have to be bothered with it in the future

Mr & Mrs Pask. 07/8/2019

We have today received a letter from Lena Karisson of Palm Oasis confirming our contract is cancelled. Hallelujah it has taken a lot of time and work to achieve. So thank you.

Ms Toone, Leicestershire. 28/8/2019

Thank you for getting me my compensation for my holiday sickness claim, such a relief. Please extend my thanks to Ornella and Alfie for bringing this to such a satisfactory conclusion.

Mr & Mrs Ramage 4/9/2019

We are delighted at the work carried out on our behalf, and our successful relinquishment of our timeshare by Sarah Waddington solicitors, and all so quick and pleasant. Mr Robert Adam was a joy to talk to and kept us informed throughout the process.

Mr & Mrs Jervis 10/9/2019

A big thank you to Sarah Waddington and her team for the hard work and unflappable, steady and reassuring professionalism throughout. Thanks to the team’s efforts and expertise we are finally released from our timeshare contract

Z Chaieb 21/10/2019

Richard Ricks is a knowledgeable, helpful, professional, understanding, and calm Barrister. He dealt with my case incredibly well, and got me the result I needed and wanted. I would highly recommend him to anybody in need of legal support.

T.G. & R.A. Booth. 21/10/2019

We are extremely grateful that Sarah Waddington Solicitors have managed to cancel our contract with Club la Costa. It has been like an albatross around our necks and it hasn't helped the health issues that we both have been suffering from for the last few years. It feels like a great weight has been lifted.

Mr and Mrs Byrne 27/9/2019

We have received today 27/9/2019 a letter from V C Lawson Legal Dept Diamond Resorts confirming our contract with them has been cancelled, it has taken 2 years and money to do it but we are finely FREE hooray!!!.Thank You for all the work you have done to get us and our family out of all this situation.

Widbury Barns, Widbury Hill, Ware, Hertfordshire, SG12 7QE