With over 20 years’ experience in many aspects of law and litigation

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Mill Studio, Crane Mead, Ware

Hertfordshire SG12 9PY

About Our Service

Free Consultation

Free 30 minute assessment With Sarah Waddington Legal Espana

If you are looking to get out of your Timeshare Contract we refer you to our sister company Sarah Waddington Legal Espana who can provide advice on whether we believe it was unlawfully sold to you.

We believe it is important for you to make a fully informed decision before you instruct any solicitor’s firm to act on your behalf. The free 30 minute assessment system has been developed to provide you with initial advice and make sure that we can fully understand your situation. We will never take on a client if we do not believe they have a valid case.

Contact us today to request your assessment.

Once we receive your request we will refer you to our sister company Sarah Waddington Espana S.L where one of their highly skilled advisors will contact you to find out more information about your situation. All of the advisors have detailed knowledge of the Timeshare industry and will be able to advise you on what your options are.

Instructing us to act on your behalf

If they believe that you have a valid legal case they can act on your behalf to legally challenge the Timeshare company to release you from your agreement. You will be provided with a no-obligation quote and sent a client care pack containing:

  • Client Care Letter
  • Client Declaration instructing us to act
  • Client Authority to act
  • Terms and Conditions of business
  • Client Questionnaire

There is no obligation until you sign and return the paperwork instructing us to take on your case.

Our Fees

Timeshare Relinquishment is charge using an agreed fee with our sister company Sarah Waddington Legal. There are no hidden costs and the agreed fee will not change once you have signed a contract with us. The agreed fee is not dependent upon the work being carried out. Should there also be the grounds to pursue a compensation claim or should the matter need to be litigated on a separate No Win No Fee agreements will be sent to instruct Sarah Waddington Solicitors to carry out this work.

As part of the Timeshare Relinquishment service the legal team will review all of your paperwork and file a claim with the Timeshare company to get you out of your agreement. They will also provide advice on whether there are potential grounds for compensation against the Timeshare company. If they believe there are, you will be referred back to Sarah Waddington Solicitors where we will build a case to fight for compensation on your behalf.

In some cases, when a Timeshare has been purchased with the assistance of credit, it may also be possible for a compensation claim to be made against the bank that provided the finance.

All fees will be clearly communicated to you and agreed in advance of any work being undertaken.

More information about the Legal process can be found here.

Cancellation rights: As with any Consumer Transaction you will be afforded 14 days cancellation rights and this notice is contained within the Client care pack. We must observe this period unless you specifically waive this right and Instruct us to commence work immediately. Given that the nature of the instruction is based upon an agreed fee which is agreed and payable from the outset beyond the 14 days cancellation period we are not able to provide refunds should you decide to terminate your instructions. If you have not made payment in full then the balance would be payable. You should also know that work is not commenced until we have received and cleared payment in full.

Can I Cancel my Timeshare?

Whilst it is true that a timeshare contract is a legally binding document, there is a myth perpetuated by timeshare developers and the industry, that leads consumers to believe that these contracts are impenetrable and cannot be cancelled. As a consumer you have certain rights that are put in place to help protect you and your money.

As standard, those who buy a timeshare have a 14 day cooling off period in which they have the right to cancel immediately and without reason. In Spain and other EU countries there are also the ‘Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010’ which resorts are obliged to give you when you make your purchase. If they fail to handover these documents, then the consumers ‘cooling off period’ is automatically extended until they do (subject to limitations).

There are also a number of ways in which a contract can be deemed ‘cancellable’ under general contract law. If there was failure of consideration, fraud, a timeshare scam or resale, or the customer was taken advantage of, or mislead and this can be proven, then there is a strong case for cancellation of the contract.

Timeshare law can be incredibly complex with products being sold under various arrangements and multifaceted exchange schemes which is why trying to release yourself from a timeshare contract can take up several years with no resolution. This is why it is vital to seek assistance from a professional, qualified and reputable company to help navigate you through the extensive legal process of withdrawing from your timeshare agreement.

There are some organisations that will deal with legal matters and claim to be able to help but don’t waste your time and money, only deal with legitimate solicitors who specialise in timeshare law and know the inner workings of the industry.

The right legal support will be able to assess your individual situation, identify the best path going forward, take the appropriate course of action and help ensure that your case progresses to achieve the resolution you were hoping for.

Every timeshare case is unique and will vary in complexity depending on the way in which it was sold, the contracts, the timeshare company itself and under what circumstances the purchase was made.

As soon as you have instructed a solicitor to act on your behalf, have paid any necessary fees and all the required documents are made available, the work on your case can begin. Some cases can take up to 2 years to reach the final outcome, but your solicitor should be able to give you a clearer indication on expected timelines once they have assessed all of the paperwork.

It is common practice for timeshare companies to use a multitude of delay tactics for as long as they can in order to attempt to hinder and put off consumers or legal agencies from pursuing the case against them. An experienced timeshare solicitor will not be fooled by such measures and know every dirty trick in the book they will attempt to use so will be able to handle these and keep you informed of the status of your case.

Mr B Davey

On behalf of my wife and myself, I would like to say a big thank you all at Sarah Waddington Solicitors who have helped us resolve our timeshare problem, you have put our minds at ease. I will not hesitate to recommend you should anybody who has a similar problem ask me in the future. Thanks again. Best Regards Mr B J Davey, Mrs J A Davey

Mr Terrence Webb

Former owner at Fortina Spa Resort, receiving over £14,000 in compensation. - "I was much relieved to be put in touch with you and I am just too impressed for words at the professionalism of the company."

P.A. Hobson

Thank you for your letter confirming the relinquishment of my timeshare. I was very pleased to receive it. I would like to thank you and your team for all your hard work, you made it very easy for me. All I had to do was be patient. So thank you very much and should anyone ask I will definitely recommend you.

Gary Semley

On a personal note today, after hearing the European Claim Centre (on the phone) call your company a 'scammer', today's conference came as further reassurance that we were absolutely with the right company. You may not realise it but your direct, and matter-of-fact 'bedside manner' left us in no doubt that we were under the care of very professional people (not that we should have needed any more reassurance).

Chris Roberton

Sarah gave excellent service and kept us informed in releasing us from Diamond Resorts points timeshare. Quite a relief to not have to pay those ever increasing maintenance fees. Thank you Sarah.

Mr and Mrs Andrews

When we got that final letter indicating that our membership with Diamond Resorts was now at an end it was such a relief. Financially it would have crippled us if we'd had to carry on paying the maintenance fees that were rising every year. When we took out our membership it was fine but everything went downhill after Diamond Resorts took over the business. It became a very expensive luxury which we could not afford and age and health became a problem. Diamond were very unhelpful when we tried to relinquish our membership and that was the reason why we turned to you for help. We would like to thank you for your help in this matter and we are more than happy with the representation and advice which you gave us.

Alan Clark

Sarah Waddington Solicitors has recently contested, and successfully won a flight compensation claim for me. I found them to be very friendly, helpful and extremely professional. The contact was minimal throughout with no hassle, and I was kept up to date with proceedings as things progressed. I received the full amount of compensation (although when I initially challenged the Airline myself they told me I wasn't entitled to anything!!) for which I am delighted. I would have no hesitation contacting Sarah Waddington again or recommending her to family, friends and colleagues.

Arman Mazlum

A first class service from an approachable yet highly professional practice. Dealt with my flight delay claim extremely swiftly and with minimal hassle. Much recommended.

Carol Walker

When the maintenance fees for our time share soared in price we decided to try and " get out of our contract" after much discussions we were told that it would be very difficult if not impossible eventually we were put in touch with Sarah and she said she could help. After many months of contact with the timeshare company Sarah was successful and our contract was cancelled. Sarah kept us informed every step of the way. So if you are looking to cancel your timeshare give Sarah a call I am sure she will give you excellent advice.

Colette Walton

When we were first told that Sarah Waddington Solicitors could terminate our contract with a points style timeshare company, we were concerned that it wasn't a legitimate claim, as we had been told by the timeshare company that it wasn't possible. However, Sarah Waddington's have managed to terminate our contract for us, for which we are very grateful. We were kept informed throughout the case, very politely and professionally. We would certainly recommend Sarah Waddington Solicitors to anyone who is having the same problems.

David Williams

I am very happy with the service and support Sarah has provide to me, in dealing with a complex case over the last 12 months. I would have no problems recommending Sarah to any of my friends. I have contacted other law firms in Leeds and found them pompous and arrogant, Sarah is not and works well those who have less or no legal knowledge. I would advise any new clients, Sarah is user friendly.

Paul Goodhall

Just received my cheque for over £600 for my Flight Delay claim which was handled by Sarah Waddington Solicitors. I had a flight delay with my family a few years ago and after coming across their website submitted my claim which was simple and stress free. They were able to get my compensation within a few months on a No Win No Fee basis, was well worth the wait and the fee and would highly recommend them to my friends and family which I have already done. The money will now go towards a much needed holiday for my family again and as much as the delay caused us to miss 3 hours of our holiday, to receive this money it goes a long way towards compensating us for the loss of the time and inconvenience. I now happily await the next 3 hour delay!!

Dr Pilkington

Thank you very much for your help on the Timeshare matter. I cannot tell you how relieved I am!

S Gerscher

It is indeed great news, my wife is highly delighted as there was the worry of anything had happened to me she would have struggled financially yo pay these fees. May I take this opportunity o thank you and your colleagues for making this possible.

Mr & Mrs Betchley

Thank you for all the work that you ad the team carried out for our Timeshare relinquishment.

Mrs & Mrs Laughton

Thanks to all the team at Sarah Waddington Solicitors for their expert assistance & work in bringing this Timeshare matter y a successful conclusion. I would recommend your Solicitors practice without reservation to others who may now have reached a stage in their life where circumstances are changing.

Mr & Mrs Allen

Many thank once again for all the work you have done to draw this Timeshare issue to a close. It is very much appreciated and a great relief.

Mr & Mrs Cumberauld

After seeking to free ourselves from the trauma of timeshare, pestered by organisations who wanted to “help”, but it felt like timeshare selling all over again! We then found the team at Sarah Waddington Solicitors. An incredible team that communicates frequently and they successfully steered us through to our relinquishment. What a result SWS has our deepest thanks.

Mr & Mrs Sides

Thank you so much for getting me out of my Timeshare contract and getting all my money back. Please accept my very sincere thanks for all your help and hard work on my behalf. I cannot begin to say how grateful I am.

Ms G Cope-Brown. 3/06/2019

“Thank you to the team at Sarah Waddington Solicitors for getting me out of my Timeshare. We were impressed with just how quick and easy it was”.

Ms Aerts, Berkshire. 13/6/2019

“I would like to thank Sarah Waddington Solicitors for dealing with my Holiday Sickness Claim on my behalf. I have now received the compensation that I was rightfully owed and I’m very grateful for all of their help”

Mr Rowley. 13/6/2019

“On behalf of Mrs Evans & I. We both thank you so very very much, for your determination & persistence in managing to resolve our claim against, Vuelling Airlines. Lisa, you have shown so much empathy & understanding to us both in this long fought battle & I hope your superiors appreciate that your a great asset to their firm!!!You have made to over 70s very happy & we shall recommend your firm to others, who have had similar unfortunate & stressful dealing with Airline Companies regarding similar flight cancellations. We shall now book another holiday but no flights with, Vuelling Airlines!!!'”.

Mr & Mrs Scullion, 14/6/2019

“Hello to all, just received the excellent news regarding our claim against Fuelling Airlines and would like to thank you for all your hard work and perseverance regards our claim excellent result”

Mrs Evans. 14/6/2019

I would like to thank everyone at Sarah Waddington especially John Hurley for Issuing proceedings and getting me out of the contract I had with Club la Costa. It's a relief to have that weight taken off me. I would recommend this business to anyone in my situation.

Ms Vail. 19/6/2019

Thank you for your call today letting us know we are out of our Timeshare, we are both so grateful for this piece of news. At this point, we are both looking forwards to finally thinking about 'living' again after the last four years or so of feeling like we'd completely wrecked the financial lives of our children as well as our own. Thanks to the persistence and sheer hard work of Sarah Waddington Solicitors it is now dawning on us that we can move on with our lives and we are eternally grateful to them for this.

Mr & Mrs Semley, Barnsley. 24/5/2019

Thank you to Sarah Waddingtons for their help terminating my timeshare contract- it is a great relief to have this finalised so that my daughter does not have to be bothered with it in the future

Ms Yellop. 29/7/2019

Thank you to Sarah Waddingtons for their help terminating my timeshare contract- it is a great relief to have this finalised so that my daughter does not have to be bothered with it in the future

Mr & Mrs Pask. 07/8/2019

We have today received a letter from Lena Karisson of Palm Oasis confirming our contract is cancelled. Hallelujah it has taken a lot of time and work to achieve. So thank you.

Ms Toone, Leicestershire. 28/8/2019

Thank you for getting me my compensation for my holiday sickness claim, such a relief. Please extend my thanks to Ornella and Alfie for bringing this to such a satisfactory conclusion.

Mr & Mrs Ramage 4/9/2019

We are delighted at the work carried out on our behalf, and our successful relinquishment of our timeshare by Sarah Waddington solicitors, and all so quick and pleasant. Mr Robert Adam was a joy to talk to and kept us informed throughout the process.

Mr & Mrs Jervis 10/9/2019

A big thank you to Sarah Waddington and her team for the hard work and unflappable, steady and reassuring professionalism throughout. Thanks to the team’s efforts and expertise we are finally released from our timeshare contract

Z Chaieb 21/10/2019

Richard Ricks is a knowledgeable, helpful, professional, understanding, and calm Barrister. He dealt with my case incredibly well, and got me the result I needed and wanted. I would highly recommend him to anybody in need of legal support.

T.G. & R.A. Booth. 21/10/2019

We are extremely grateful that Sarah Waddington Solicitors have managed to cancel our contract with Club la Costa. It has been like an albatross around our necks and it hasn't helped the health issues that we both have been suffering from for the last few years. It feels like a great weight has been lifted.

Mr and Mrs Byrne 27/9/2019

We have received today 27/9/2019 a letter from V C Lawson Legal Dept Diamond Resorts confirming our contract with them has been cancelled, it has taken 2 years and money to do it but we are finely FREE hooray!!!.Thank You for all the work you have done to get us and our family out of all this situation.

Contact Us Today

Contact Sarah Waddington Solicitors today by calling us direct on 01924 601111 or emailing us on info@sarahwaddingtonsolicitors.co.uk. Alternatively Send us a message and one of our professional team will be in touch with you shortly.

Remember, there is no obligation to instruct us so contact us now for your free consultation.

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Widbury Barns, Widbury Hill, Ware, Hertfordshire, SG12 7QE