Article from Sur in English:
The deadline passed this weeks for banks to put steps in place to tell customers that they may be due a refund on their mortgage payments if their loan contract included a hidden ‘floor clause’. Lenders will not inform people one by one, but will put details in branches and on websites about the refund process.
However, consumer groups have warned about a phone scam whereby a person receives a call with an automated message.
Read the full article here: http://www.surinenglish.com/local/201702/24/scam-warning-over-fake-20170224091759-v.html
If you think the mortgage on your Spanish property has or had a floor clause/Clausula Suelo we can check your deed for you.